Terms and Conditions

I. General Conditions

All prices include VAT at the legal rate in force.

The maximum capacity of this catamaran is 12 people, 2 of which are crew members and the remaining 10 are passengers.

Cleaning is done after the end of each tour.

No animals are allowed, under penalty of not conducting the tour.

Electronic payments may be subject to a minimum amount as per information at the location.

II. Booking and Cancellation/Modification Conditions

Booking and Cancellation Policy

Booking

The boat reservation is confirmed once the 50% payment of the tour value is successfully validated – note that every reservation requires the completion of the reservation form. The remaining payment must be made until one day before the tour date.

Additional services hired (e.g., Catering) must be paid in full 48 hours before the tour date.

For last-minute reservations, the payment must be made 100% and the payment receipt sent through the most expedient way, or, if not feasible, make the full payment at check-in by the available means.

If payment is not made within the presented deadlines, Seavibes reserves the right to cancel the reservation.

Cancellation

The amount paid for the tour will be fully refunded if the cancellation is made up to 48 hours before the tour starts.

If the cancellation is made up to 24 hours before the tour starts, 50% of the amount paid will be refunded.

After 24 hours before the tour starts, there will be no refund.

Other hired services, such as catering services, will not be refunded.

In case of tour cancellation due to weather conditions, sea conditions, or vessel malfunction, a new date will be suggested or the full amount refunded.

Some of our tours are subject to a minimum number of participants; if this number is not reached, a new date will be suggested or the full amount refunded.

III. Privacy Policy

This website and the services/products promoted herein are owned and managed by:

Sea Vibes

Euroapoio – Consultadoria e Investimentos, Unipessoal, Lda

Taxpayer number 502192712

RNAT: 1210/2023

We respect the individual privacy of those who visit the website and become customers. This document sets out what information will be requested and how it may be used. It also establishes how users can consult and update the disclosed information and how they can contact us to delete it.

1. User Information:

During the relationship between the site and the Customer, it will be necessary for the latter to provide personal and financial information, as well as specific information needed for the service provision. We will not collect information about the customer without their consent.

2. Use of Information:

We may use the collected personal information for the company's marketing purposes. The data will not be disclosed to third parties.

3. Security:

All precautions will be taken to prevent the loss, misuse, or alteration of the received information. If users wish to obtain a copy, correct, or delete the provided information, they should request it via email at seavibes@seavibes.pt.

4. Cookies:

This website uses cookies and other tracking technologies to collect information about visitor behavior.

5. Consent:

The use of this website and the services it promotes implies acceptance of the privacy policy presented here.

IV. Copyright

INTELLECTUAL PROPERTY

The entire content of this site, including but not limited to texts, graphics, images, sound files, animation files, videos, and any other information, is the property of EUROAPOIO, LDA, which holds the usage rights over it (except for the contents provided by advertisers or business partners identified as such), and is subject to the legal provisions applicable to copyright and intellectual property protection. The copyright protection of EUROAPOIO LDA's content extends to all reproductions or copies obtained from the content of this site. All patents, trademarks, logos, and emblems are covered by the intellectual and industrial property rights of their respective owners. Accordingly, users are advised that neither this site nor any material contained herein grants any license regarding intellectual or industrial property rights or any copyright license.

USE OF THE SITE

The user agrees to respect the applicable legislation when using this site, including when sending content to it, particularly the Copyright and Related Rights Code, the Industrial Property Code, and the Cybercrime Law, as well as to act in good faith and make use of the site in a manner that does not infringe the rights of third parties, particularly those that do not constitute any attack based on race, nationality, ethnic origin, religion, political belief, or gender, that do not constitute defamation, incitement to theft, fraud, violence, terrorism, sadism, prostitution, pedophilia, as well as that do not employ obscene, indecent, or pornographic content. The user is only authorized to make personal use of the content, and it is expressly prohibited to publish, reproduce, disseminate, distribute, or otherwise make the content accessible to third parties for public communication or commercialization purposes, namely by making it available on another website, online service, bulletin board, or message board (posting for consultation) or in paper copies, and it is also prohibited to transform the content. The user is also expressly prohibited from creating or introducing any type of virus or program that damages or contaminates this site or advising third parties to do so. EUROAPOIO LDA does not guarantee that the services provided by this site will function uninterruptedly or that they are free of errors, viruses, or other harmful elements.

SITE CONTENT

The information on this site is intended to disseminate the products/services marketed by EUROAPOIO LDA in Portugal. The information and indications on this site do not represent any guarantee of any nature. In particular, they do not represent any promise or implied guarantee regarding the characteristics or suitability of the products to the specific needs of their users. Although EUROAPOIO LDA believes in their accuracy, the content may contain errors or inaccuracies, and therefore the right to manufacturing and equipment modifications, as well as lapses, is reserved. Despite the effort to update content and correct any errors detected, EUROAPOIO LDA does not assume any responsibility for the non-achievement of an intended result or for any material or personal damages that may arise, directly or indirectly, from accessing this site and/or using the information contained herein. EUROAPOIO LDA also reserves the right to unilaterally change, at any time and without any restrictions, the specifications of the products disclosed on this site, without implying an immediate obligation to update their contents.

PRICES

EUROAPOIO LDA actively participates in daily revenue management. Our rates may change depending on market conditions, particularly the time of year. The earlier you make a reservation, the better the value you can get. Our rates may change at any time without prior notice.

PERSONAL DATA PROTECTION

The personal data collected during users' visits are processed in accordance with the law. Due to the nature and interconnection of the networks that make up the internet, and because it is outside the provider's intervention scope, it cannot respond to actual or apparent bandwidth limitations outside its network.

THIRD-PARTY CONTENT

EUROAPOIO LDA is not responsible for the accuracy, quality, safety, legality, or legality, including compliance with the rules regarding copyright and related rights, concerning the content, products, or services contained on this site that have been provided by advertisers or business partners.

LINKS

Links to other sites may be found on this site. Users are asked to note that EUROAPOIO LDA has no influence or responsibility over the content and design of these sites. Therefore, no responsibility can be attributed to this company for the updating or quality of the information provided by these same sites.

APPLICABLE LAW AND JURISDICTION

This site was created and operates under Portuguese laws. For the resolution of any disputes arising from this site, the laws of Portugal will apply, and Portuguese courts will have exclusive jurisdiction.

In the event of a dispute, the consumer can resort to the following Alternative Consumer Dispute Resolution Entity:

Name: CIMAAL - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo de Lisboa

Contact: Rua dos Douradores, nº 112 - 2º, 1100 - 207 Lisboa

Call to the national fixed network: 218 807 030

Email: apoio@consumidoronline.pt

Web: http://www.consumidoronline.pt

Law nº 144/2015, of September 8


PERSONAL DATA PROCESSING (GDPR)

WHO ARE WE?

Euroapoio – Consultadoria e Investimentos, Lda. is a commercial company dedicated, among other activities, to the activity of renting recreational boats and maritime transport on inland waterways, local and non-coastal passenger transport, operating the boat called "Corto Maltese III".

Euroapoio – Consultadoria e Investimentos, Lda. is committed to protecting the privacy of its Customers and Users of its website and, in this context, assumes the commitment and respect for privacy and personal data protection rules.

WHY THIS EXPRESS CONSENT?

This requirement for express consent arises because we intend to inform our Customers and Users of the general rules of privacy and processing of their personal data, which we collect and process in strict compliance with the new General Data Protection Regulation.

Euroapoio – Consultadoria e Investimentos, Lda. respects best practices in the field of security and personal data protection, having approved a demanding program capable of safeguarding the protection of the data provided to us by all those who, in some way, relate to the Company.

In this context, Euroapoio – Consultadoria e Investimentos, Lda. is responsible for implementing and verifying this Regulation, as well as defining clear rules for processing personal data, ensuring that all those who entrust us with the processing of their personal data are aware of how the Company handles the data and what rights they have in this regard.

On the Sea Vibes website, you may find links to other websites that are unrelated to Sea Vibes. The provision of such links is made in good faith, and Sea Vibes cannot be held responsible for the collection and processing of personal data carried out on those websites, nor can it be held responsible for the accuracy, credibility, and functionalities of websites belonging to third parties.

Thus, the provision of links to other websites unrelated to Sea Vibes does not imply any assumption of responsibility regarding such websites, and the present consent does not apply to them.

HOW AND FOR WHAT PURPOSES ARE YOUR PERSONAL DATA USED?

Euroapoio – Consultadoria e Investimentos, Lda. uses the collected information to facilitate the processes of room reservation and billing, customer management, for historical and statistical purposes, legal obligations, service quality control, and future contacts. We use the collected information to tailor our products and services to our customers, for sending information, promotions, and rewards based on stays, via email, SMS, or phone call. This communication is related to our products and does not constitute a legal or contractual obligation.

WHEN AND HOW DO WE COLLECT YOUR DATA?

Euroapoio – Consultadoria e Investimentos, Lda. collects your data by phone, in writing, or through its website, with your consent. As a rule, personal data is collected when the Customer subscribes to one of our products or services.

Some personal data is mandatory, and in case of lack or insufficiency of such data, Euroapoio – Consultadoria e Investimentos, Lda. will not be able to provide the product or service in question, so the Company will inform the Customers of the mandatory nature of providing the data.

If you are not a Customer of Euroapoio – Consultadoria e Investimentos, Lda., your data will only be processed if you make it available to the Company, namely if you subscribe to receive newsletters, in which case these rules will apply.

The collected personal data is processed electronically in strict compliance with personal data protection legislation, being stored in specific databases created for this purpose, and under no circumstances will the collected data be used for any purpose other than that for which the data subject has given consent.

WHAT IS PERSONAL DATA?

When we refer to personal data, we mean any information of any nature and regardless of the respective support, including sound and image, related to an identified or identifiable natural person.

A person is considered identifiable if they can be identified directly or indirectly, namely by reference to an identification number or one or more specific elements of their physical identity.

WHAT TYPE OF PERSONAL DATA DO WE COLLECT?

Euroapoio – Consultadoria e Investimentos, Lda., within the scope of its activity, collects and processes the personal data necessary for the provision of services and/or supply of products, processing data such as name, address, tax identification number, phone number, and email address, and possibly credit card number.

WHO IS RESPONSIBLE FOR THE INFORMATION?

Euroapoio – Consultadoria e Investimentos, Lda. is responsible for the collected data processed electronically, and the information is used solely and exclusively within the scope of its business activity. To ensure the security of your data and maximum confidentiality, we treat the information you provide us as absolutely confidential, in accordance with our internal security and confidentiality policies and procedures, and we do not share your data with third parties for commercial purposes. There may be automated decisions, such as profiling, to better tailor our offer to our customers' needs and to allow subscribed customers to receive specific promotions and benefits. Euroapoio – Consultadoria e Investimentos, Lda. may use third parties to send emails and SMS.

WHO CAN I CONTACT TO ACCESS, RECTIFY OR DELETE DATA?

Our customers and visitors have different privacy concerns and can review, update, and decide what type of data they want to see stored at any time. The data controller can be contacted directly via email at seavibes@seavibes.pt or by mail to Euroapoio – Consultadoria e Investimentos, Lda., Ruina do Terço, nº 7, 7860-010 Moura, to whom you can request a copy of the data concerning you, withdrawal of consent, rectification, deletion, limitation, portability, and opposition to their processing. To consult and control certain types of information associated with your account, obtain information, view and edit your preferences, request deletion, or portability of your personal data, simply send an email to the aforementioned address, with EUROAPOIO, Lda. possibly requiring the request to be made in writing (via CTT) to authenticate the request's veracity. It should also be noted that subsequent withdrawal of consent does not compromise the legality of the treatment carried out based on your initial consent.

HOW LONG IS THE DATA STORED?

The period during which data is stored and kept varies according to the purpose for which the information is processed.

Personal data is kept until the purpose for which it was collected is exhausted, being deleted 5 years after the last interaction with our services.

There are indeed legal requirements that require data to be kept for a minimum period. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or its subsequent processing or for the period authorized by the National Data Protection Commission, after which it will be deleted.

HOW CAN YOU OBJECT TO RECEIVING MARKETING CONTACTS?

Euroapoio – Consultadoria e Investimentos, LDA, can promote disclosure actions to its Customers, of new products or services via phone, email, SMS, or any other electronic communication service unless the Customer has opposed it when collecting the data.

If you do not wish to receive these communications, you can object at any time to the use of your data for marketing purposes, for sending informational communications, or to inclusion in informational lists or services, as mentioned in the previous point.

WHAT MEASURES ARE ADOPTED TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?

Euroapoio – Consultadoria e Investimentos, Lda. assumes the commitment to guarantee the protection of the security of the personal data provided to us, having approved and implemented strict rules in this regard. Compliance with these rules is an obligation for all those who legally access them.

Given the great concern and commitment that Euroapoio – Consultadoria e Investimentos, Lda. reveals in defending privacy issues, several security measures have been adopted, of a technical and organizational nature, to protect the personal data provided to us against their dissemination, loss, misuse, alteration, processing, or unauthorized access as well as against any other form of unlawful processing.

In this sense, the processing of personal data requires encrypted sessions of the computer system, and all personal data you provide about yourself is securely stored in the systems of Euroapoio – Consultadoria e Investimentos, Lda.

Despite the security measures adopted by Euroapoio – Consultadoria e Investimentos, Lda., we are obliged to alert all those who browse the Internet that they should adopt additional security measures, namely ensuring that they use an up-to-date PC and Browser in terms of adequately configured security "patches", with an active firewall, antivirus, and anti-spyware, and ensuring the authenticity of the websites they visit on the internet, avoiding websites whose reputation is not trusted.

PERSONAL INFORMATION

Personal information is requested at the time of online reservation booking. Note that all your personal information will be used only for the respective reservation's completion. Your contacts are also used in our database to send information regarding promotions, current in our Newsletter with your express consent. Your data will not be transmitted to third parties but exclusively for internal use by Sea Vibes.

COOKIES

When you visit our site, a small text file (Cookie) is created and saved on your computer's disk. This file, by recognizing you, will allow for greater ease and speed of access and page customization in terms of your online experience. We also identify technical information about your computer when you visit our site's pages, such as the IP (Internet Protocol), operating system, and browser type. We use this information to improve the quality of your visit to our site, and we will not disclose it to entities outside Sea Vibes. Most browsers automatically accept these files (Cookies), but you can delete them or set their automatic blocking. In the "Help" menu of your browser, you will find how to perform these settings. However, if you do not allow the use of cookies, some functionalities may not be available to you.

EMAIL

If you subscribe to the Newsletter on our site, you will receive information about our promotions and highlights by email. If you no longer wish to receive Newsletters, you can remove your address from our mailing list by clicking on the link at the bottom of each newsletter.

LEGAL NOTICE

TERMS AND CONDITIONS

The information contained on this site is the property of Sea Vibes. Its download, reproduction, or forwarding, partial or complete for commercial purposes, is strictly prohibited.

The user of this site may not use any software or application that interferes with its normal functioning. They may not use any application, automatic mechanism, or manual process to monitor or copy its pages without the prior consent and authorization of Sea Vibes.

The contents presented on this site may eventually present some inaccuracies or outdated information. Sea Vibes may make modifications or corrections to the published information without prior notice.

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